- How do I place an order?
You can browse our website, select the products you want, click “Add to Cart,” and follow the prompts to complete the checkout process. If you need assistance, please feel free to contact our customer service team. - What are your payment methods?
We accept a variety of payment methods, including credit cards, debit cards, and several electronic payment options. You can select the payment method that works best for you during checkout. - How do I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can track the status of your order in real time using the link in the email. - Do you offer a return policy?
Yes, we do. If you are not satisfied with your purchase, you may return it within 30 days of receipt. Please ensure that the item is unused and in its original packaging. For more detailed information, please refer to our return policy page. - How can I get customer support? If you encounter any issues using our website or products, please call our customer service number at +1 817-747-1508 or email rene@karmapex.shop. Our customer service team will be happy to assist you.
- What are your shipping areas?
We currently ship within the United States. If you are located in another country or region, please contact us directly to inquire about international shipping options. - How is my personal information kept secure?
We use industry-standard security technologies and encryption measures to protect your personal information. Rest assured that all your transaction information and personal data are kept strictly confidential.
If you have any further questions, please feel free to contact us! We will do our best to assist you.